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This privacy policy (“Policy”) describes how IAMAY (“IAMAY”, “Website Operator”, “we”, “us” or “our”) collects, protects and uses the personally identifiable information (“Personal Information”) you (“User”, “you” or “your”) may provide on the Website (www.iamay.ca and business.iamay.ca) and any of its products or services (collectively, “Website” or “Services”).

Table of Contents

Automatic Collection of Information

When you visit the Website, our servers automatically record information that your browser sends. This data may include information such as information that web browsers, mobile devices, and servers typically make available, including the browser type, IP address, language preference, referring site, the date and time of access, pages of our Website that you visit, and other statistics.

This statistical information is not otherwise aggregated in such a way that would identify any particular user of the system.

Collection of Personal Information

You can visit the Website without telling us who you are or revealing any information by which someone could identify you as a specific, identifiable individual. If, however, you wish to use some of the Website’s features, you may be asked to provide certain Personal Information. We receive and store any information you knowingly provide to us when you fill any online forms on the Website. This includes:

  • Contact Forms: These forms ease communication between IAMAY and the User in order to ask questions, request quotes, book a Service or exercise a right. Not providing the minimum necessary Personal Information (name & e-mail address) will not allow IAMAY to reply.
  • Subscription Forms: Users will be asked for their explicit and voluntary consent to provide IAMAY with the minimum necessary information (name & e-mail address) to be added to an automatic e-mail marketing service in order to receive commercial information pertaining to the Services and/or Products offered by IAMAY. The information is provided with the User’s consent.
  • Payment Forms: Users will be asked to provide their Personal Information (name, e-mail & payment information) so that IAMAY can process payments according to the Services purchased. All data will be managed by a third-party service indicated below.

We will retain and use your Personal Information for the period necessary to comply with our legal obligations.

In the case of Personal Information provided for newsletters and blog comments, it will be retained so long as the User wishes to remain on the mailing list. You may unsubscribe at any time, automatically by clicking the link in each newsletter or by writing to [email protected]

Use and Processing of Collected Information

In order to make our Website and Services available to you, or to meet a legal obligation, we need to collect and use certain Personal Information. Some of the information we collect is directly from you via our Website.

However, we may also collect Personal Information about you from other sources. The data provided to these third-parties will not be used for any purpose other than the one indicated at the time the data was requested.

These third-parties include:

  • Stripe Inc: used to manage payments made through credit and debit cards. This company is located in the United States and has a safety agreement called the Privacy Shield that respects the EU’s GDPR. It can be found here: https://www.privacyshield.gov/participant?id=a2zt0000000TQOUAA4&status=Active. For more information, visit https://stripe.com/us/privacy
  • WordPress: Website management system. It is open source software whose privacy policy can be found here: https://wordpress.org/about/privacy/
  • Google Analytics:  Web Analysis Service to manage website statistics. This service is managed by Google LLC, in Mountain View, California, USA. It has the Privacy Shield which can be seen here: https://www.privacyshield.gov/participant?id=a2zt000000001L5AAI&status=Active. For more information about their privacy policy visit: https://policies.google.com/privacy

Any of the information we collect from you may be used for the following purposes:

  • Send administrative information
  • Respond to inquiries and offer support
  • Improve user experience
  • Enforce terms and conditions and policies
  • Protect from abuse and malicious users
  • Respond to legal requests and prevent harm
  • Run and provide our Website and Services
  • Improve and market our Services

Any personal and/or contact information provided to us will be kept private. Any letters, e-mails, blog comments, responses on Social Media platforms such as Facebook, Pinterest, Instagram and Twitter, or questions written directly to us may be used to share with our blogging audience unless specifically requested otherwise. (Part of) these letters or emails, questions or any other feedback may be used in newsletters, blog posts, columns or up-and-coming books.

Comments

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

Visitor comments may be checked through an automated spam detection service.

Privacy of Children

We do not knowingly collect any Personal Information from children under the age of 18.

If you have reason to believe that a child under the age of 18 has provided Personal Information to us through our Website or Service, please contact us.

Newsletters

We offer electronic newsletters to which you may voluntarily subscribe at any time. We are committed to keeping your e-mail address confidential and will not disclose your email address to any third parties except as allowed in the information use and processing section or for the purposes of utilizing a third-party provider to send such emails. We will maintain the information sent via e-mail in accordance with applicable laws and regulations.

In compliance with the CAN-SPAM Act, all e-mails sent from us will clearly state who the e-mail is from and provide clear information on how to contact the sender. You may choose to stop receiving our newsletter or marketing emails by following the unsubscribe instructions included in these emails or by contacting us.

Cookie Policy

The Website uses “cookies” to help personalize your online experience. A cookie is a text file that is placed on your hard disk by a web page server. Cookies cannot be used to run programs or deliver viruses to your computer. Cookies are uniquely assigned to you, and can only be read by a web server in the domain that issued the cookie to you.

We may use cookies to collect, store, and track information for statistical purposes to operate our Website and Services. You have the ability to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. To learn more about cookies and how to manage them, visit internetcookies.org

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

Embedded content from other websites

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

We do not control the cookies used by other websites nor are we liable for them.

Links to Other Websites

Our Website contains links to other websites that are not owned or controlled by us. Please be aware that we are not responsible for the privacy practices of such other websites or third-parties. We encourage you to be aware when you leave our Website and to read the privacy statements of each and every website that may collect Personal Information.

Information Security

We maintain reasonable administrative, technical, and physical safeguards in an effort to protect against unauthorized access, use, modification, and disclosure of Personal Information in our control and custody. However, no data transmission over the Internet or wireless network can be guaranteed. Therefore, while we strive to protect your Personal Information, you acknowledge that (i) there are security and privacy limitations of the Internet which are beyond our control; and (ii) the security, integrity, and privacy of any and all information and data exchanged between you and our Website cannot be guaranteed.

Data Breach

In the event we become aware that the security of the Website has been compromised or users Personal Information has been disclosed to unrelated third parties as a result of external activity, including, but not limited to, security attacks or fraud, we reserve the right to take reasonably appropriate measures. In the event of a data breach, we will make reasonable efforts to notify affected individuals if we believe that there is a reasonable risk of harm to the user as a result of the breach or if notice is otherwise required by law. When we do, we will send you an email.

Changes and Amendments

We may update this Privacy Policy from time to time in our discretion and will notify you of any material changes to the way in which we treat Personal Information. Any updated version of this Privacy Policy will be effective immediately upon the posting of the revised Privacy Policy unless otherwise specified. Your continued use of the Website or Services after the effective date of the revised Privacy Policy will constitute your consent to those changes. However, we will not, without your consent, use your Personal Data in a manner materially different than what was stated at the time your Personal Data was collected.

Acceptance of this Policy

You acknowledge that you have read this Policy and agree to all its terms and conditions. By using the Website or its Services you agree to be bound by this Policy. If you do not agree to abide by the terms of this Policy, you are not authorized to use or access the Website and its Services.

Contact Us

If you would like to contact us to understand more about this Policy or wish to contact us concerning any matter relating to individual rights and your Personal Information, you may do so via the contact form or by writing to [email protected].

This document was last updated on September 20th, 2020